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Privacy Policy – Urbanrat

At Urbanrat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from Urbanrat, we may collect the following types of information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by payment gateways)
  • Products purchased
  • Order history
  • Delivery details
  • Transaction details

We may automatically collect certain information such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on our website

This helps us improve the website experience.

2. How We Use Your Information


  • Process and deliver your orders
  • Communicate order updates and shipping details
  • Improve website functionality and user experience
  • Prevent fraudulent transactions
  • Provide customer support
  • Send promotional emails and offers (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data.

  • Payment gateway providers

  • Shipping and logistics partners

  • Website hosting providers

  • Marketing and analytics services

These partners only receive the information necessary to perform their services.

4. Payment Security

All payments on Urbanrat are processed through secure third-party payment gateways.

  • Payment providers follow industry-standard security measures to protect your data.

5. Cookies and Tracking Technologies


  • Remember your preferences

  • Improve website speed and performance

  • Analyze website traffic

  • Provide personalized product recommendations

    • You can disable cookies through your browser settings if you prefer.

6. Data Retention

  • Complete transactions
  • Comply with legal obligations
  • Maintain records for business purposes

7. Your Rights

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications

    • You can contact us anytime to exercise these rights.

8. Third-Party Links

  • We are not responsible for the privacy practices of those websites.
  • We recommend reviewing their privacy policies before sharing any information.

9. Children's Privacy

  • Urbanrat does not knowingly collect personal information from individuals under the age of 18.
  • If we learn that a minor has provided personal information, we will delete it immediately.

10. Changes to This Privacy Policy

  • Any changes will be posted on this page with an updated “Last Updated” date..

11. Contact Us